With 16 years of experience in service design and experience design, I am deeply passionate about creating transformative customer experiences. My goal is to revolutionize how people engage with services, designing and implementing innovative solutions that enhance satisfaction and improve overall engagement with the world around them.
If you’d like more information on me, you can visit my Work Experiences or download My Resume (pdf).
Email: tuan.buif@gmail.com
Service & Experience Design
2009 – Present • 16 years
- Experience Design (O2O, UI/UX)
- Experience Audit & Analytics
- Digital Twin
- Branding and Marketing Design
- Visual Communication
- Focus on: Automotive & EdTech
Risk Assurance & Business Consulting
2013 – Present • 10 years
- Business Transformation and Change Management
- IT Governance & Digital Transformation
- Customer Experience Enhancement
- Risk Management & Enterprise Audit
- Compliance Review